Last updated: July 20, 2026

Introduction

Welcome to Lumina Essence. By accessing or using our website at theluminaessence.com or placing an order with us you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or making a purchase.

If you do not agree with any part of these terms please do not use our website.

Questions? Email rendles.derrick@gmail.com — every message is read and answered personally.

1. About us

Lumina Essence is a health and beauty brand offering a curated collection of skincare and beauty products. We operate as a dropshipping store — products are sourced from trusted third-party suppliers and shipped directly to customers on our behalf.

Contact: rendles.derrick@gmail.com
Website: theluminaessence.com

2. Acceptance of terms

By visiting theluminaessence.com or placing an order you confirm that:

• You are at least 18 years of age or have the permission of a parent or legal guardian

• You have the legal capacity to enter into a binding agreement

• All information you provide is accurate and complete

• You will use our website and products in accordance with these terms and all applicable laws

3. Products and availability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. Product images are for illustrative purposes only — slight variations in colour or appearance may occur due to screen settings or product batch differences.

We make every effort to ensure product descriptions and ingredient information are accurate. However we do not warrant that all product descriptions are entirely error-free and reserve the right to correct any inaccuracies at any time.

4. Pricing

All prices are displayed in US dollars (USD) unless otherwise stated. Prices are subject to change without notice. The price charged for your order will be the price shown at the time of purchase.

In the event of a pricing error we reserve the right to cancel your order and issue a full refund. We will notify you promptly if this occurs.

We are not responsible for currency conversion fees or charges applied by your bank or payment provider for international transactions.

5. Orders and contract

Placing an order on theluminaessence.com constitutes an offer to purchase. A binding contract between you and Lumina Essence is formed only when we send you an order confirmation email.

We reserve the right to refuse or cancel any order at our discretion — including in cases of suspected fraud, pricing errors, stock unavailability, or violations of these terms. If we cancel your order you will be notified and refunded in full.

6. Payment

All payments are processed securely through our third-party payment provider. We accept all major credit and debit cards and any additional payment methods available at checkout. We do not store your full card details at any time.

If a payment is declined please verify your card details with your bank before contacting us. We cannot override payment decisions made by your card provider.

7. Shipping and delivery

Orders are processed within 2–5 business days. Delivery times vary by destination — full details are set out in our Shipping and Returns Policy at theluminaessence.com.

Lumina Essence is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control. Risk of loss and title for products pass to you upon delivery to the carrier.

8. Returns and refunds

Our returns and refund process is set out in full in our Shipping and Returns Policy. By placing an order you acknowledge and agree to the terms of that policy.

Key points:

• Damaged or defective items must be reported within 7 days of delivery

• Opened skincare and beauty products cannot be returned unless defective

• Approved refunds are processed within 5–10 business days to the original payment method

9. Skincare and health disclaimer

Lumina Essence products are formulated to be gentle and effective for general use. However:

• Individual skin reactions may occur — we recommend patch testing all new products before full application

• Lumina Essence is not a medical or dermatological provider

• Nothing on our website or in any communication from us constitutes medical, dermatological, or health advice

• Always consult a qualified healthcare professional before using any new skincare product if you have a known skin condition, allergy, or are pregnant or nursing

• If you experience an adverse reaction stop using the product immediately and seek medical advice if necessary

10. Intellectual property

All content on theluminaessence.com — including but not limited to text, images, product descriptions, branding, logos, design, and layout — is the intellectual property of Lumina Essence and is protected by applicable copyright and trademark laws.

You may not reproduce, copy, distribute, sell, modify, or use any content from our website without our prior written permission. Unauthorised use of our intellectual property may result in legal action.

11. User conduct

By using our website you agree not to:

• Use our site for any unlawful purpose or in any way that violates these terms

• Attempt to gain unauthorised access to any part of our website or systems

• Transmit any harmful, offensive, or fraudulent content through our site or contact forms

• Scrape, copy, or reproduce any content from our website without permission

• Impersonate Lumina Essence or any of our representatives

We reserve the right to restrict or terminate access to our website for any user who violates these terms.

12. Third-party links

Our website may contain links to third-party websites including social media platforms, supplier pages, or external resources. These links are provided for convenience only. Lumina Essence is not responsible for the content, privacy practices, or accuracy of any third-party website. Visiting a third-party site is entirely at your own risk.

13. Privacy

Your use of theluminaessence.com is also governed by our Privacy Policy which is incorporated into these Terms and Conditions by reference. By using our website you consent to the data practices described in our Privacy Policy.

14. Disclaimer of warranties

Our website and products are provided on an as-is and as-available basis. To the fullest extent permitted by law Lumina Essence makes no warranties — express or implied — regarding the accuracy, reliability, or suitability of our website or products for any particular purpose.

We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

15. Limitation of liability

To the fullest extent permitted by applicable law Lumina Essence and its owners, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our website or products

• Any errors or inaccuracies in our product descriptions or content

• Unauthorised access to or alteration of your data

• Any other matter relating to your use of our website or products

Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.

16. Indemnification

You agree to indemnify and hold harmless Lumina Essence and its owners, employees, and suppliers from any claims, damages, losses, or expenses — including reasonable legal fees — arising from your use of our website, your violation of these terms, or your violation of any third-party rights.

17. Force majeure

Lumina Essence shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control — including but not limited to natural disasters, pandemics, strikes, carrier disruptions, customs delays, or government actions.

18. Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from your use of theluminaessence.com or any purchase made through our store shall be subject to the exclusive jurisdiction of the courts of the United States.

19. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable under applicable law that provision shall be modified to the minimum extent necessary to make it enforceable. The remaining provisions shall continue in full force and effect.

20. Entire agreement

These Terms and Conditions together with our Privacy Policy and Shipping and Returns Policy constitute the entire agreement between you and Lumina Essence regarding your use of our website and any purchases made through it. They supersede all prior agreements, representations, or understandings between us.

21. Changes to these terms

We may update these Terms and Conditions from time to time. The updated version will always be available at theluminaessence.com with the date of the most recent revision at the top. Continued use of our website after any changes constitutes your acceptance of the updated terms.

22. Contact us

If you have any questions about these Terms and Conditions please get in touch:

Lumina Essence
Derrick Rendles
Email: rendles.derrick@gmail.com
Website: theluminaessence.com

Response time: within 24 hours